Who We Are

Taking Care of our Nation’s Heroes…

It’s Who We Are. It’s What We Do.

The BeThere Peer Assistance Line is the only dedicated Department of Defense (DoD) peer support call and outreach center available to all Service members across the Department (including the National Guard and Reserves) and their families. The program is staffed by peer coaches who are Veteran Service members and spouses of prior Service members, and is available 24/7 through chat, email, phone and text. Communications between peer counselors and Service members are confidential.

TriWest Healthcare Alliance is proud to be the contractor for the Defense Suicide Prevention Office (DSPO) program. Since our founding in 1996, TriWest Healthcare Alliance has been On a Mission to Serve® our nation’s Veterans and military community.

For 17 years, we administered the Department of Defense TRICARE program. We have been proud to serve those who wear America’s uniform, those who came before them and their family members. Today, we are privileged to support the health care needs of our nation’s Service members and Veterans, offering access to quality provider networks and excellent customer service. Here’s how we do it:

Service is Our Mindset. Doing “Whatever It Takes!” is not only our corporate motto, it is a deep-rooted desire to go above and beyond for our customers, because we understand and honor them.

We Respect the Military Culture. We Honor the Sacrifices Made. We are Committed to Providing the Support Our Customers Deserve. Our team members – many of whom are former military or military family members – are committed to providing superior service to our nation’s heroes. Our extensive network of providers ensures we are able to meet the health care needs of our customers, offering quality care closer to their homes, whether in urban, rural or highly rural areas. The providers in our network and our business partners strive to continually support the military community and exceed customer expectations.

Caring for Those Who Serve. TriWest is publicly minded, not publicly traded. We take our mission a step further by giving back to the communities we serve and fulfilling the needs of our customers by working with military and Veterans service organizations as well as supporting charitable causes.